FAQ
Our most frequent questions and answers
Any appointment, consultation or review can be booked using the booking system
Yes, a deposit is required for each treatment you book. There is an increased deposit amount for packages and all information is available when making your appointment
Yes, all deposits are non-refundable. A full list of terms and conditions and can be found in the T&C section. Information around deposits is also published on the booking system
You can make changes to an appointment no later than 5 days prior to the appointment. You are responsible for managing your own appointment via the booking system. You are able to move your appointment on one occasion only, anything beyond this will result in a lost deposit.
If you are unsure of what treatments you need, we encourage booking a free face to face consultation to discuss your needs/expectations and results
Yes you must attend your appointment alone. We know having treatments done can sometimes be worrying, but rest assured you will be made to feel as comfortable as possible
You can use the booking system and be added to a waiting list if you have a specific date in mind. You will be notified by the system once a slot becomes available
No, all clients need to register to make a booking, pay a deposit and agree to our T&C’s online. Our time slots are very limited and it’s not possible to squeeze two clients into one booking.
All clients must be 18 at the time of the treatment. Anyone that looks under the age will be asked for identification.